terms and conditions

Prices

Prices are reflected in Euro per room per night, in double or single occupancy and triple occupancy in the case of the Patio Suite. Rates include Bed and Breakfast (Continental-Plan /CP).

Any modification to the agreed services and prices will be communicated to the other party at least 30 calendar days before the date such modifications are expected to be made.

Invoicing

The agency or the client will receive an invoice with the confirmation of the reservation.

Cancellations

All cancellations must be notified in writing 72 hours or more before the date of entry of the reservation. Otherwise one night will be deducted from the customer’s refund.

Payments

Bank transfers must be made in Euros (EUR) for the value of the services.

In case of payment in a currency other than EUR, should be used the current exchange rate with two decimal places.

The costs related to the issuance and/or processing of the payment instruments are borne by the agency.

The payment document should make clear which services these payments are for.